Stellar Engage deploys intelligent agentic workflows that understand intent, route intelligently, and resolve, without scripted menus, without friction, without limits.
Stellar Engage delivers a suite of agentic workflows built for government agencies and healthcare organizations that demand accuracy, security, and responsiveness at every touchpoint.
Answers website questions, explains programs and services, and checks application status by pulling from your knowledge bases, case systems, and customer records in real time.
Handles long structured interviews for benefits and regulated services — asking only what's missing, remembering what was provided, and resuming incomplete applications across sessions.
An end-to-end HIPAA-compliant triage platform that receives patient contacts across every channel, understands intent in natural language, and routes them to exactly the right care pathway instantly.
Navigator reduces call volume by resolving common questions instantly — giving every user a direct, accurate answer without ever waiting on hold. When an application needs to be started or completed, Intake takes over, guiding the applicant through a structured interview that captures exactly what your caseworkers need.
Together, they reduce wait times, improve consistency, and let your human team focus on exceptions, sensitive cases, and approvals.
Answers questions. Checks status. Explains programs. Instant resolution for the majority of contacts — no hold, no menu, no confusion.
Guides long applications. Remembers sessions. Validates data. Complete submissions delivered to caseworkers — no incomplete forms, no callbacks.
When a customer or citizen contacts your organization, Stellar Engage's conversational AI agent captures their intent instantly, no menu navigation, no hold queues, no confusion. The platform's agentic engine then executes the appropriate workflow autonomously.
NLP determines the caller's purpose from their own words, no menus, no scripted prompts.
The appropriate AI agent activates, answering questions, completing forms, routing live calls, or escalating with full context.
Every interaction is transcribed, analyzed for sentiment and topics, and fed into the analytics dashboard, improving over time.
Where accuracy, security, and citizen trust are non-negotiable.
State agencies · Federal departments · Municipal services
From the Maryland Department of General Services to large-scale citizen service centers, Stellar Engage gives agencies an AI agent that knows every policy, every form, and every procedure, and can check live application status, submit tickets, and schedule callbacks without a human in the loop.
Hospitals · Clinics · Health systems · Payers
A patient calling with a concern doesn't want a phone tree. Stellar Engage's intent-driven intake agent listens, understands, and routes each patient to the right care pathway, whether that's a nurse line, appointment scheduling, prescription refill, or urgent escalation, all within a HIPAA-compliant framework.
Stellar Engage transforms raw call data into actionable intelligence, surfacing patterns, sentiment, and performance metrics your team can act on immediately.
Our founders bring together 25+ years of AI research, 20+ years of enterprise technology, and real-world experience spanning investment banking, federal law enforcement, and defense contracting.
Meet the Team →