Federal Universal Service Recovery Fee: This fee is used to recover contributions Stellar Engage is required to make to the federal Universal Service Fund, which provides support to promote access to telecommunications services at reasonable rates for those living in rural and high-cost areas, income-eligible consumers, rural health care facilities, and schools and libraries. Stellar Engage is permitted, but not required, to recover these costs from its customers. The Federal Communications Commission (FCC) sets the applicable USF rate on a quarterly basis and is subject to change.
911 Service Fee: This fee is used to recover Stellar Engage's costs directly associated with providing 911 and E911 for DigitalLine customers. This is not a government-mandated charge. This fee applies to DigitalLine and VoIP customers only.
Stellar Engage Compliance and Administrative Cost Recovery Fee:The Stellar Engage Compliance and Administrative Cost Recovery Fee (“CRF”) is a fee that Stellar Engage charges in order to recover the various costs and expenses that it incurs in connection with:
The CRF is not a tax, nor is it mandated by any level of government or government agency.
911 Fee: This is a charge imposed by local governments to help pay for emergency services such as fire and rescue.
State, Local & Provincial Taxes: These taxes are imposed by state (US) or provincial (CAN), local, and municipal governments.
