Stellar Engage is built entirely on AWS, inheriting the world's most trusted cloud platform's scalability, security, and global reach with a pay-as-you-go model that grows with your organization.
AWS powers 33% of the internet's infrastructure, including the CIA, DoD, and thousands of healthcare systems. By building Stellar Engage on AWS, our customers inherit decades of enterprise-grade engineering without managing a single server.
Scale from 10 to 10,000 concurrent calls without infrastructure changes. AWS handles demand spikes automatically, open enrollment, crises, peak seasons.
AWS is compliant with HIPAA, FedRAMP, SOC 2, ISO 27001, and GDPR. That certification baseline extends to Stellar Engage deployments from day one.
No upfront hardware. No long-term infrastructure contracts. You pay for what you use, and Stellar Engage passes those economics through to flexible pricing.
Cloud contact center service that handles all voice and chat routing, queue management, and agent desktop functionality.
All call recordings, transcripts, and analytics data stored durably in S3 with encryption, lifecycle policies, and 99.999999999% durability.
Real-time and batch speech-to-text conversion powering Stellar Engage's NLP pipeline, converting every call into searchable, analyzable text.
The conversational AI engine underpinning Stellar Engage's intent recognition, the same technology that powers Amazon Alexa.
Managed encryption key service, ensures all PHI and sensitive data is encrypted with automatically rotated keys and full audit trails.
Real-time monitoring, alerting, and logging across all Stellar Engage services, with dashboards your operations team can view at a glance.
Our solutions architects will walk you through a deployment plan specific to your organization's size, compliance requirements, and timeline.